🎁 Everything You Need to Start Riding

Unbox & Ride in Around 30 Minutes

📦 Ships from Melbourne Warehouse

✅ Mostly Pre-Assembled for Easy Setup

Arrives largely assembled — simply attach the front wheel, handlebars, and pedals, then complete a few basic checks before riding.

✅ Essential Tools Included

Basic tools are included in the box, allowing you to complete setup at home without needing to purchase anything extra.

✅ Standard Smart Charger Included

Recharge from empty to full in approximately 5–8 hours, making overnight charging simple and convenient.

✅ Clear Setup Guidance

Straightforward instructions and online setup videos guide you through each step — no prior bike experience required.

💰 What This Saves You

• No mechanic fees — easy home setup
  
• No extra tool purchases — essentials included
  
• No hidden add-ons — everything needed comes in the box
  
• No waiting around — fast dispatch from Melbourne
  

⏰ From Box to Road

• Unpack: ~5 minutes
  
• Attach front wheel, handlebars & pedals: 15–20 minutes
  
• Final safety checks (brakes, tyre pressure): ~5 minutes
  
• Charge & ride: 5–8 hours charging
  

No surprises. No unnecessary extras.

Just a simple setup and a smooth start to everyday riding.

🛡️ Your Investment Is Protected

Australian Warranty & Local Support

📦 Ships from Melbourne Warehouse

🛠️ Local Warranty Support in Australia

Every Zephyr CityGlide is backed by clear, transparent warranty coverage and Australian-based support — so you can ride with confidence knowing help is available if you ever need it.

✅ Warranty Coverage

• Frame: 3 Years
  
• Motor: 2 Years
  
• Battery: 2 Years
  
• Charger: 2 Years
  
• Controller: 1 Year
  
• Other Components: 6 Months
  

All warranty support is handled locally in line with Australian Consumer Law.

💪 What Sets Zephyr Apart

LOCAL WARRANTY SUPPORT

Warranty claims are handled in Australia with locally stocked parts — no shipping bikes overseas or waiting months for repairs.

REAL AUSTRALIAN SUPPORT

Phone and email support from a local team during Australian business hours.

QUALITY, STANDARD COMPONENTS

Uses recognised components (including Shimano and Tektro), making servicing and replacement straightforward.

CLEAR & HONEST COVERAGE

No vague promises — just clearly defined warranty terms you can rely on.

🚨 Why Local Warranty Matters

Many low-cost imported e-bikes advertise warranties that are difficult to use in practice, often involving overseas shipping, long delays, or limited support.

With Zephyr, your warranty is:

• Handled locally
  
• Backed by Australian consumer protections
  
• Supported with accessible parts and service
  

For full terms and conditions, please visit our Warranty & Returns page.

🚛 AUSTRALIA-WIDE DELIVERY

📦 SHIPS FROM MELBOURNE TOMORROW

✅ FREE Shipping = NSW, VIC, QLD, SA, ACT, NT

✅ $300 Shipping = WA & TAS (heavy freight, long distance)

✅ 4-10 Business Days = Melbourne warehouse to your door Australia-wide

✅ Toll Express + Allied Partnership = We use whoever's fastest to your location

✅ Tracking Included = Follow your bike's journey in real-time

🇦🇺 AUSTRALIAN WAREHOUSE ADVANTAGE:

• NEXT-DAY DISPATCH = Order today, ships tomorrow (not 2-3 weeks from overseas)
• SECURE PACKAGING = Professional bike boxing, arrives damage-free
• NO IMPORT DELAYS = No customs, no surprises, no 4-week waits
• LOCAL STOCK = Ready to ship, not "pre-order" like imports

⏰ DELIVERY TIMELINE:

• Sydney/Melbourne/Brisbane: 2-4 days (FREE)
• Adelaide: 4-6 days (FREE)
• Perth/Tasmania: 6-8 days ($300 freight)
• Regional Areas: 6-10 days (FREE mainland, $300 TAS)

💰 WA & TAS CUSTOMERS:

$300 covers full freight cost = No hidden fees or surprises

Still faster than overseas = 6-8 days vs 4-8 weeks from imports

Professional handling = Secure delivery vs damaged imports

🎯 BOTTOM LINE:

Order today → Ships tomorrow → Riding this week

Even WA/TAS faster than overseas suppliers!

📱 TRACK YOUR BIKE IN REAL-TIME

🔍 FULL VISIBILITY FROM DISPATCH TO DELIVERY

✅ Automatic Tracking Email = Sent within hours of dispatch from Sydney

✅ Real-Time Updates = See exactly where your bike is, 24/7

✅ SMS Notifications = Delivery day alerts so you're ready

✅ Professional Couriers = Toll Express + Allied tracking systems

📦 WHAT YOU GET:

• Dispatch Confirmation = "Your bike left Melbourne warehouse today"
• Transit Updates = "Your bike is in Melbourne/Perth/etc."
• Delivery Window = "Arriving today between 9am-5pm"
• Delivery Proof = Photo confirmation when delivered

🚛 NO MYSTERY DELIVERIES:

Unlike cheap imports that "ship but disappear for weeks"

You'll know exactly:

• When it left Melbourne
• Where it is right now
• When it will arrive
• Who delivered it

⏰ TYPICAL TRACKING TIMELINE:

Day 1: Order confirmed, dispatch email sent

Day 2-3: "In transit" updates as it moves

Day 4-8: "Out for delivery" notification

Delivery: Photo proof + tracking complete

🎯 PEACE OF MIND:

No guessing. No calling. No stress.

Just watch your new bike make its way to you.