
PROUDLY AUSTRALIAN OWNED & OPERATED ABN 31 684 366 961
✅ Australian phone number & email
✅ Local warranty service
✅ Supporting Aussie jobs & economy
FAQs
ZEPHYR Q&A
What Included in the box?
Package Includes:
• 1 x Ts8 Eva Hard Shell Scooter Head Bag
Free Shipping?
🚛 AUSTRALIA-WIDE DELIVERY
📦 SHIPS FROM MELBOURNE TOMORROW
Delivery Timeframe:
Please note that we cannot guarantee an exact delivery date. The estimated delivery timeframes exclude weekends, public holidays, and any potential delays caused by local shipping carriers due to network congestion, natural disasters (such as floods or bushfires), or other unforeseen circumstances.
- 8-12 Working Days (approximately) across Australia
Do you provide tracking information?
📱 TRACK YOUR BIKE IN REAL-TIME
🔍 FULL VISIBILITY FROM DISPATCH TO DELIVERY
✅ Automatic Tracking Email = Sent within hours of dispatch from Melbourne
✅ Real-Time Updates = See exactly where your bike is, 24/7
✅ SMS Notifications = Delivery day alerts so you're ready
✅ Professional Couriers = Toll Express + Allied tracking systems
📦 WHAT YOU GET:
- Dispatch Confirmation = "Your bike left Melbourne warehouse today"
- Transit Updates = "Your bike is in Melbourne/Perth/etc."
- Delivery Window = "Arriving today between 9am-5pm"
- Delivery Proof = Photo confirmation when delivered
🚛 NO MYSTERY DELIVERIES:
Unlike cheap imports that "ship but disappear for weeks"
You'll know exactly:
- When it left Melbourne
- Where it is right now
- When it will arrive
- Who delivered it
⏰ TYPICAL TRACKING TIMELINE:
Day 1: Order confirmed, dispatch email sent
Day 2-3: "In transit" updates as it moves
Day 4-8: "Out for delivery" notification
Delivery: Photo proof + tracking complete
🎯 PEACE OF MIND:
No guessing. No calling. No stress.
Just watch your new bike make its way to you.


